Michael and his team at SERVPRO of Belmont/Cambridge came to our rescue when our garage and basement flooded. Michael and Melvin were extremely kind and compassionate as well as responsive and informative. Melvin and his assistant arrived at my home as promised and swiftly took care of extracting the water, setting up equipment to dry out the area and shared their expertise on the many options for next steps in dealing with our situation. I highly recommend SERVPRO of Belmont/Cambridge - they are THE BEST!!!

A sewer back-up is a miserable experience but if you have to go through it, this company has got your back. Our sewer backed up after a monsoon downpour. Sergio answered the phone at 9:30pm and got us in the queue for a clean-up the next day. Michael sent out Melvin and his team the next morning and they worked to pull wet carpet out of our basement, moved bins of belongings out of basement, then cleaned and disinfected the area. Came back a week later to finish the job by removing drywall. Again, Melvin and his team worked to keep the dust down while they cut and removed wet drywall. Always helpful and friendly. They did a fantastic job! Throughout the process Michael checked in by phone to see how things were going and to help out with moving the process forward with the insurance company. I can't recommend them enough.

in the last week- Michael and his team at SERVPRO of Belmont/Cambridge came to our rescue when our garage and basement flooded. Michael and Melvin were extremely kind and compassionate as well as responsive and informative. Melvin and his assistant arrived ...MoreMichael and his team at SERVPRO of Belmont/Cambridge came to our rescue when our garage and basement flooded. Michael and Melvin were extremely kind and compassionate as well as responsive and informative. Melvin and his assistant arrived at my home as promised and swiftly took care of extracting the water, setting up equipment to dry out the area and shared their expertise on the many options for next steps in dealing with our situation. I highly recommend SERVPRO of Belmont/Cambridge - they are THE BEST!!!

"A sewer back-up is a miserable experience but if you have to go through it, this company has got your back. Our sewer backed up after a monsoon downpour. Sergio answered the phone at 9:30pm and got us in the queue for a clean-up the next day. Michael sent out Melvin and his team the next morning and they worked to pull wet carpet out of our basement, moved bins of belongings out of basement, then cleaned and disinfected  the area. Came back a week later to finish the job by removing drywall. Again, Melvin and his team worked to keep the dust down while they cut and removed wet drywall. Always helpful and friendly. SERVPRO of Cambridge did a fantastic job! Throughout the process Michael checked in by phone to see how things were going and to help out with moving the process forward with the insurance company. I can't recommend them enough.”

Thank you so much for the compassionate and excellent service that you, Melvin and the rest of your team at SERVPRO of Cambridge Belmont have given us over the past week

Sergio was the contact from SERVPRO of Cambridge/Belmont for our Condo Association following the damage we incurred from Hurricane Sandy.  I can't say enough about how much I appreciated his work and not only that, his compassion during a very emotional time.  He was very thorough with his assessment and review of the demolition recommendations for our building and came back 3 times to further review the damages with various contractors and insurance adjusters.  Sergio was easily accessible from his cell phone or the call center which was great as several people in my building were connecting with him on various questions for their specific units.   The demolition work was completed yesterday, on schedule and after walking into my unit, apart from a missing ceiling, I never would have known there was construction work going on.  They were very careful to cover my cabinets, granite countertops and furniture.  I didn't find one spec of sheetrock dust, which is something I was fearing given the amount of work that needed to be performed.  Great job to the entire team and I hope their recognized by their Management team this holiday season!